Anyone over the age of 18 with a valid Emirates ID or passport can register. Registration is free and can be completed online.

Simply visit our website, click “Register“, and follow the instructions to verify your identity and create your account. A refundable security deposit is required to activate your bidding privileges. The registration is FREE.

No. With our online auction platform, you can register and bid from anywhere in the world.

Yes, but you’ll need a Power of Attorney (POA) or official company authorization letter, along with valid documents for both parties.

Absolutely. Overseas buyers can register and bid remotely. Additional documentation may be required based on jurisdiction.

To comply with UAE law and ensure a secure auction environment, all participants must complete full Anti-Money Laundering (AML) and Know Your Customer (KYC) checks before being allowed to bid. This process includes verifying your identity, proof of address, and (for companies) trade licenses or authorization documents.

For more details, please refer to our AML & KYC Compliance Policy.

No. Registration, bidding, payments, and signing documents can be done 100% online.

We offer the following auction formats:

• Timed Auctions: Bidding is open for a set time window; the highest bid at closing wins.
  • What is a Timed Online Auction?
    • At Prime Property Auctions, we follow a Timed Online Auction model. This means:
    • Each property is listed with a fixed bidding period, typically between 7 to 12 days.
    • During this time, registered bidders can place their offers at any time.
    • When the countdown ends, the highest valid bid is declared the winner — subject to seller or court approval, if applicable.
    • All bidding is transparent, time-stamped, and accessible via our secure online platform.
    • This format allows buyers to participate conveniently from anywhere, while sellers benefit from broader exposure and competitive offers.
• Hybrid Auctions (Coming Soon): A mix of live in-person and online bidding, offering flexibility to both local and global investors.

Residential, commercial, land plots in Ras Al Khaimah (expanding across the UAE within 12 months).

Yes, as long as you’re within your bidding limit. You can increase your bids any time before the auction closes.

Once registered and approved, you can bid via our online platform, mobile app (coming soon)

Yes, each property will have a published starting bid in the auction catalog or listing page.

They are set based on:

• Independent property valuation reports
• Market analysis
• Seller and court instructions

Winners are notified by email after the auction closes. You will also receive an invoice and next steps.

During the live auction, you will receive an instant on-screen alert the moment another bidder places a higher bid than yours. The bidding panel will update in real time, and your previous bid may also be visually highlighted (e.g., with a color change) to indicate that you’ve been outbid.

To validate serious bidders, a refundable deposit (typically 10% of the property’s starting price) is required before bidding.

If you do not win, refunds will be processed within 48 working hours of auction close (depending on your bank or payment method) upon the bidder’s request.

Yes, the deposit is credited toward the final purchase price.

• Bank transfers
• Manager’s cheques
• Payment via licensed trustee (Escrow Made Easy Limited)

Full settlement must be completed within the timeline specified for each property type:

• Court Auctions: generally within 10 working days from auction close.
• Private Sales: typically 7–30 working days, depending on the agreement.

Your bid will be cancelled, and your deposit may be forfeited. Additional legal action may also apply.

Deposits are not refunded automatically after the auction ends if you are not the winning bidder. You need to send us an email  to ( info@property-auction.ae) requested a refund

Yes. Prime Property Auctions is a licensed and regulated auction house, operating in full compliance with UAE property laws.  where applicable, ensuring all transactions are transparent, secure, and legally compliant.

• Title deed (TD) / Sales and Purchase Agreement (SPA)
• Passport or Emirates ID
• NOC from developer (if applicable)
• Power of attorney (if applicable)

Yes. We work with our trusted external legal / business partners, who manage the entire conveyancing and property transfer process on behalf of our clients. This ensures that every transaction is handled securely, efficiently, and in full compliance with UAE property laws.

You’ll receive:

• A winning confirmation
• An invoice with payment details
• Full support with ownership transfer and documentation

We coordinate with government authorities, developers, and trustees. You (buyer/seller) or your presentative with valid POA should be required to attend the transfer appointment in person.

No. Winning a bid is a binding commitment. Failure to proceed may lead to loss of deposit and legal consequences.

Upon full payment and completion of legal transfer, usually within 2–4 weeks.

Yes, fees may include:

• Buyer side: RAK Municipality transfer fees, NOC , Court/Admin fee ( if applicable), Admin and Conveyancing (if applicable) and Agency fees
• Seller side: Agency fees and administrative fees (subject to agreement)

All fees are transparently disclosed before bidding.

If the Buyer chooses to pay through the Escrow Account, the winning Buyer shall bear the escrow fee (0.5% of the Purchase Price + VAT), payable directly to our business partner, Escrow Made Easy Limited (“EME”), in addition to any auctioneer commissions, transfer charges, municipality fees, or other costs specified in these Terms & Conditions. The Seller shall not be liable for any escrow-related charges.

Contact our technical support via email, or phone. We’re available during business hours and on auction days.

Yes, our support team is available during all live auctions to assist with bidding issues or general inquiries through Mobile / WhatsApp (please check Customer Support & Contact below)

Yes, bidders are notified through email

The platform currently supports English and Arabic, with more languages under development

Yes, our platform is optimized for all Smartphones.

Yes, refunds will be processed within 48 working hours of auction close (depending on your bank or payment method) upon the bidder’s request.

No deductions are applied if you did not win the auction. Any banking fees on transfers may apply.

Refunds are issued via the same method used for deposit—typically bank transfer.

Yes. Our platform supports proxy bidding, allowing the system to bid on your behalf up to your maximum amount.

Yes. “Anti-sniping” rules may apply. If a bid is placed in the final minutes, the timer extends to give fair opportunity.

We offer a fast, secure, and fully transparent process through competitive bidding. Buyers know they’re getting a fair opportunity and sellers benefit from accelerated sales.

All bids are visible to registered users in real-time, and bid increments are fixed.

Properties that are priced competitively, have high demand, or need quick disposal are ideal for auctions.

We conduct a market appraisal in consultation with the seller to set a competitive reserve price.

You can reach us through:

• Mobile /WhatsApp: +971 56 638 8300 / +971 50 8162932
• Landline: +971 7 203 7810
• Email: info@property-auction.ae
• Office: Level 42, Julphar Tower, Ras Al Khaimah
• Hours: 9:00 AM – 5:00 PM (by appointment only)

Prime Property Auctions (PPA) is the first and only licensed real estate auction house in Ras Al Khaimah (RAK). We are transforming the UAE property market by offering a transparent, digital-first auction platform for buyers, sellers, developers, and investors.

We are fully licensed by the Ras Al Khaimah Department of Economic Development (DED) and operate under the regulatory framework of the Real Estate Regulatory Administration (RERA) and RAK Municipality. Our membership with the RAK Chamber of Commerce further affirms our credibility and compliance.

Absolutely. Our platform uses encrypted technology to ensure secure bidding and data protection.

Yes. Viewings can be scheduled prior to auction. Property details are available online for registered users.

Often, yes. Auctions attract motivated sellers and competitive bidding may lead to prices below market value.

No, we offer a wide range including luxury, off-plan, developer-owned, and private resale properties.

Yes. Financing is possible, but it is the buyer’s responsibility to arrange pre-approval with their mortgage bank in advance. Please note that auction sales require quick settlement, and any mortgage financing is subject to the seller’s approval to receive their proceeds through the bank. For this reason, confirmed financing must be in place prior to bidding.

Yes. We work with trusted banks and external legal firms to assist buyers with the mortgage process, financing documentation, and property conveyancing. This ensures that buyers are supported throughout the transaction and that all paperwork is handled in compliance with UAE property laws.

If the property is sold with an active tenancy contract, the existing lease terms will transfer to the new buyer, who will assume the rights and obligations of the landlord. If the property will be delivered with vacant possession, this will be clearly stated in the auction listing and sales documents.

We auction a wide range of properties including residential, commercial, land, and off-plan developments. Currently focused in Ras Al Khaimah, we plan to expand across the UAE in the near future.

Yes, all listings are verified for legal ownership and documentation before they are auctioned.

Yes. Every property listed in our auctions has a reserve price, which is the minimum amount the seller is willing to accept. If bidding does not reach the reserve price, the property will not be sold.

No. The reserve price is kept confidential between the seller and Prime Property Auctions. Bidders will only see the starting bid and the current highest bid during the auction. The property may only be sold if bidding meets or exceeds the reserve price, and is always subject to final approval by the property owner or the relevant court, as outlined in our Terms & Conditions.

If bidding does not reach the reserve price, the property will not be sold, and the highest bidder is not obliged to proceed.

Yes, auctions are binding once the highest bid meets or exceeds the reserve price and the auction closes. However, all sales remain subject to final approval by the property owner or the relevant court, as outlined in our Terms & Conditions

Yes, our platform is open to both local and international buyers, subject to UAE property ownership laws.

Most auctions run for 7 to 12 days, although some may be shorter or longer depending on the property.

No. Prime Property Auctions is not liable for delays caused by sellers, banks, developers, or courts. All properties are sold strictly on an “as is, where is” basis, as outlined in our Terms & Conditions.